Cookies Policy
Effective date: 18 September 2025
1. Overview
This Cookies Policy explains how iFileConverter, operated by NEEDRATE LIMITED (Company No. 15800113, registered office: Academy House, 11 Dunraven Place, Bridgend, Mid Glamorgan, United Kingdom, CF31 1JF), uses cookies and similar technologies (such as localStorage, sessionStorage, pixels and other identifiers) on our website and services.
This Policy complements our Privacy Policy. By using the site or interacting with the cookie banner, you can manage or provide consent to non-essential cookies as described below.
2. What are cookies?
Cookies are small text files or browser-based entries placed on your device when you visit a website. They help the site function (e.g., keeping you logged in), remember preferences, measure and improve performance, and — with your consent — enable analytics and marketing features.
3. Categories of cookies we use
We use cookies only for limited, necessary purposes. Typical categories include:
- Essential / Necessary — required for basic platform functions (session management, login, basic security). These are strictly necessary for the Service to operate and do not require consent.
- Functional — remember preferences and interface settings (language, layout, user preferences).
- Performance / Analytics — collect aggregated data (page visits, load times, error reports) to improve reliability and stability.
- Marketing / Advertising — used only with your consent: campaign attribution, remarketing, and personalised content.
- Security / Anti-abuse — detect suspicious activity and protect the Service and users against fraud, bots and abuse.
4. Examples of typical cookies
The exact names, lifetimes, and providers may vary. Current details are available in the cookie control panel on our website.
| Cookie name | Purpose | Category | Typical lifetime |
|---|---|---|---|
| session_id | Keeps you signed in / session | Essential | Session |
| csrf_token | CSRF protection | Essential | Session |
| cookie_consent | Records your cookie choices | Functional | 6–12 months |
| ui_prefs | Stores UI or language preferences | Functional | ~6 months |
| _ga, _gid | Basic analytics (aggregated) | Performance/Analytics | 1–24 months |
| campaign_src | Campaign attribution | Marketing | 30–90 days |
5. Consent and lawful basis
Essential cookies are placed without consent, as they are required for the operation of the Service.
Non-essential cookies (functional, analytics, marketing) are placed only after you give consent via our cookie banner or settings — unless we lawfully rely on legitimate interests for limited analytics or security purposes.
The legal bases for processing include: performance of contract, consent, and legitimate interests (e.g., fraud prevention, service improvement, dispute resolution).
6. How we record and retain consent
When you give cookie consent, we record: the version of the consent text presented, timestamp (ISO 8601), your IP address and user-agent string as evidence. Consent records and related transaction/order logs are retained for at least 24 months, and up to 6 years for enterprise or disputed matters, in line with our Privacy Policy.
7. Third parties and international transfers
We work with trusted third-party providers (e.g., payment processors, hosting/cloud providers, analytics and support platforms, marketing tools) who may set cookies or similar identifiers.
Some providers may operate outside the UK/EEA. In such cases, personal data transfers rely on appropriate safeguards such as UK adequacy decisions, Standard Contractual Clauses (SCCs), or equivalent lawful mechanisms. A current list of third-party providers is available in the cookie settings panel.
8. How to manage or withdraw cookie consent
Use the cookie banner or settings panel on the website to accept, reject or customise non-essential cookies.
You can change or withdraw consent at any time via the cookie settings link in the footer.
You may also clear cookies via your browser or use private/incognito mode — but note this may reduce site functionality (e.g., you may be logged out or preferences reset).
9. Changes to this Policy
We may update this Cookies Policy from time to time (for example, if we add new integrations). Material changes will be communicated via a prominent notice on the site or by email to registered users where appropriate. The effective date will always be updated.
10. Contact
- 📧 info@ifileconverter.co.uk
- 📍 Academy House, 11 Dunraven Place, Bridgend, Mid Glamorgan, United Kingdom, CF31 1JF